Shipping policy

Thank you for choosing BURBLE! We understand the importance of a seamless delivery experience. Please take a moment to review our shipping policy, which outlines how we handle the shipment of your orders.

Free Continental U.S. Shipping:

Free shipping is offered on orders within the continental U.S. states.

Shipping Fees for Specific U.S. Territories & Canada:

For shipping to Hawaii, Puerto Rico, Alaska, and other U.S. territories, a shipping fee applies, shown at checkout.

International Shipping: 

International Shipping is available and shipping fees vary by country. For international customers outside of the U.S. or Canada, please contact us at burblewell@gmail.com for a shipping quote.

Shipping Methods and Carriers:

Polar Monkeys primarily ships through FedEx or DHL freight division for all orders in the U.S. and Canada.

Add-on accessories are shipped with the main order, unless purchased separately. If purchased separately, they will be shipped via FedEx, UPS, or USPS.

Delivery Locations: 

Residential Homes: Packages will be delivered at the property entrance.

Apartments: Packages will be delivered to the shipping room or to the unit entrance.

Commercial Addresses: Packages will be delivered to the property entrance.

Before Your Delivery: 

To ensure a smooth delivery process, please prepare the space where you want your product to be installed.

Shipping Delays: 

While we strive for timely deliveries, please be aware that shipping delays may occur due to unforeseen circumstances or issues beyond our control. Your understanding is appreciated in such situations.

Questions: 

If you have any questions or concerns regarding your order's shipping, please contact our customer service team at burblewell@gmail.com

By placing an order with Burble, you agree to the terms outlined in this shipping policy.